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                   Shipments and Returns

Shipping: 

Perfume Of France.com uses all of the major shipping carriers: USPS,UPS, and FEDEX


Return Policy:  In order to return merchandise, you must obtain an RMA number from our customer service department. 

You may return any unopened merchandise  in its original condition, including original packaging and packing slip within 15 days of receipt and you will receive a full refund less shipping and any gift wrapping charges. 

We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging. 

Any shipping cost you incur to return the product to us will not be refunded. 

Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error. 

We do not offer refunds or exchanges on  items due to health reasons. Please make your selections carefully. 

We require the following information to process your return. (If this information is not included, we will be unable to process your return.)


  • RMA number
  • Full name and address
  • Phone number
  • E-mail address
  • Packing slip
  • Original Order Confirmation Number
  • Your reason for returning the merchandise




Please return the merchandise to:



Perfume Of France.com
Returns Department
1147 Santee Street
Los Angeles , CA 90015

All returns must be shipped back to Perfume Of France.com using a trackable courier. (UPS, FedEx, USPS Delivery Confirmation) 

Any package that has not been received by Perfume Of France.com and tracking information cannot be provided, will be the sole responsibility of the shipper. 

**Please allow up to 14 business days to process your return or exchange. 

If your package is returned to Perfume Of France.com marked as "refused", "unclaimed", or "undeliverable", and you would like to have it re-shipped, we will unfortunately need to charge a $5.95 re-shipping fee. 



Cancel Your Order:  Since we use automated order processing and warehouse systems, we are unable to cancel or modify your order once it has been submitted. If you have any other questions, please contact our customer service department. 

Contact us at:
1-213-741-6011 -  in the U.S.

Monday-Friday: 9:00am-6:00pm Pacific Time.
Sunday: 10:00am-4:00pm Pacific Time.



Claims: You must notify us within 7 days from the date of your order if you have not received your package. 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.


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